Privacy Policy

In order to process your enquiry or order we need to collect certain personal details from you. These details will include, where applicable, the names and contact details (including email address). We may need to pass your details to the third parties who need to know them so that your enquiry can be dealt with. By submitting your enquiry to us, you agree to your personal details being processed in this way.

We may need to disclose our customer database, including any personal data relating to you contained therein, to a third party who acquires or attempts to acquire all or substantially all of the assets or stocks in our company or our website whether by merger, acquisition, reorganisation or otherwise.

Except where expressly permitted by the Data Protection Act, we will only deal with the personal details you give us as set out above unless you agree or tell us otherwise. We have appropriate security measures in place to protect this information.

You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We will charge a fee to respond to such a request. We promise to respond to your request within 30 days of receiving your written request and fee. In certain limited circumstances we are entitled to refuse your request.

If you believe that any of your personal details which we are processing are inaccurate or incorrect please contact us immediately.

This privacy statement covers websites owned and controlled by us only. Links to other websites and any information collected by these sites are not covered by this privacy statement. As our privacy statement may change due to developments in the law, we would encourage you to re-read our privacy statement from time to time so that you are aware of any changes in how we gather and use personal information.

From time to time we may use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

Terms and Conditions

1. The seller is Celebrations, 16 Terrace Road, Buxton, SK17 6DU.

2. The sellers telephone number is 01298 938060.

3. Any prices shown on the website include VAT unless stated otherwise

4. By placing an order and making payment, the customer accepts the terms and conditions and authorises payment to be taken for the order. All orders must be paid for at the time of ordering. For this reason, we do not accept orders via email or Social Media.

5. Orders may be cancelled up to 24 hours before the intended collection date, subject to a 30% administration charge.

6. No refund will be given for orders cancelled within 24 hours of the intended collection date.

7. If you wish to cancel an order, call us as soon as possible.

8. All helium and air filled balloons are exempt from The Consumer Contract Regulations (formerly the Distance Selling Regulations). Your statutory rights are unaffected. Helium filled balloons are a perishable and personalised product and therefore cannot be returned under the UK Distance Selling Regulations (2000) or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

9. If a product that is collected is either faulty or incorrect please contact us immediately.

10. These Terms and Conditions shall be governed and construed in accordance with English Law and the parties agree to submit to the jurisdiction of the English courts.

 

Important information regarding Copyright

This website and its content is copyright of Celebrations, The Buxton Party Shop - © 2017. All rights reserved.