Frequently asked questions

Q. What are your opening hours?

A. The shop is open Tuesday - Friday 9am - 5pm, and Saturday 9am - 3pm.

Q. I already have balloons that I bought from somewhere else. Will you be able to fill them with helium for me and how much will it cost?

A. We see lots of balloons that have been purchased from Amazon shops or eBay stores that are faulty, and which cannot be successfully filled. For this reason we don't fill balloons that have not been bought from us.The cost of filling a balloon is proportional to the amount of helium it takes to fill it. This is typically around £1.30 per standard 18" round foil balloon, or £1.25 per 11" latex balloon. We do sell disposable helium cylinders that you can use to fill your own balloons. They cost £19.99.

Q. Do you sell balloons that I can use for a balloon release?

A. No, sorry. We have a responsibility towards the environment, wildlife and the future of the balloon industry.

Q. Can you fill my own confetti balloons with helium for me?

A. Sorry but we can't fill these in the shop. Large 3ft balloons don't fit through the door, and 12" confetti balloons have a short float time so need to be done just before your occasion. We do stock 18" clear balloons that we can fill with confetti for you. These premium quality balloons will float for several days and cost £4.50 each with helium. Please allow a couple of hours between ordering and collecting.

Q. Will it be cheaper for me to make my own balloon arrangements or get you to make them for me?

A. It usually works out a little cheaper if we make your balloon arrangements for you. If you fill 11" latex balloons from a disposable helium cylinder, the helium cost per balloon is about £1.33. We charge £1.25 for the helium, per balloon, when making balloon arrangements in the shop. We don't charge extra for making balloons into arrangements.

Q. Do you deliver?

A. There are some occasions where decorating the room or tables with balloons can only be done on site. For these larger jobs, we may be able to decorate your venue for you. There is no charge made for the time we spend on site creating your balloon arrangements. Please get in touch with us to see if we can help.